• Business Strategy Development & Plan Execution
  • Strategic Planning
  • Board Business Strategy Development
  • Business Strategy & Sales Process Development
  • Business Strategy and Sales Team Development

Client: Australian manufacturer of innovative plastic products for Mining and Aviation Industries.

Project Objective: To successfully transition to a more sustainable business model, less reliant on the day-to-day involvement of the Directors, while optimising business value.

Project Summary: 

  • Develop a Business Strategy;
  • Build an action plan of initiatives to address high priority business actions;
  • Ensure appropriate change management planning and execution skills were in place;
  • Capture opportunities to carefully diversify into new customers and markets;
  • Identify, mitigate and monitor risks;
  • Build more structure, general management skills and disciplines into the business; and
  • Set up a governance board or similar.

The Challenges:

  • The business was overly reliant on the Directors who were hands-on in all aspects of running the business;
  • Sales dropped during the GFC by 35% and had plateaued for the next five years;
  • Selling margins were being negatively impacted by price pressure from key clients;
  • Many growth opportunities had been identified, but most hadn’t been delivered;
  • Sales diversification plans were not being executed;
  • Underperforming employees were not being effectively coached or managed;
  • Leadership communication was a significant gap;
  • Many business processes and governance structures were loose or missing;
  • Without a significant change, business risked stalling, being out manoeuvred by a competitor and not optimising value

Solutions:

  • Developed a comprehensive business strategy;
  • Implemented a business cycle structure including Directors’ meetings, management meetings, sales meetings, operational meetings, etc;
  • Routine staff communication sessions implemented;
  • Simple sales process and sales pipeline management tools developed and implemented;
  • Executive coaching with the Directors commenced; and
  • This resulted in the business implementing new processes, making changes in organisation structure, position descriptions, job goals and a revitalisation of performance management

Outcomes:

  • Profit and cash generation significantly improved as sales growth increased and relative costs decreased;
  • Roles of business leaders became clearer;
  • Improved communication between all key stakeholders;
  • Directors are spending less time working in the business;
  • Professional business case developed for exciting new innovative growth products;
  • EPRAKT introduced Directors to expanded network including potential new customers and government funding bodies.

Client: Australian-based and privately-owned company importing and distributing large scale electrical infrastructure.

Project Objective: To successfully transition to a sustainable business model, optimising business value.

Project Summary

  • Develop a cohesive, and internally aligned Business Strategy;
  • Build a detailed and logical plan to address high priority business actions;
  • Build a pragmatic sales and marketing plan

The Challenges:

  • The business relied heavily on the Owner, who was hands-on in all aspects of business operations;
  • Sales volumes were in excess of existing capacity to supply, meaning that the business was unable to flex up;
  • Some strategically desirable projects were being turned down and some natural growth opportunities had not been pursued;
  • Negative customer feedback was beingreceived regarding non-availability of product;
  • A stressful and reactive environment with little down time or strategic planning; and
  • The Owner had committed to an overseas “Life Dream” family holiday (18 months) and wanted to come back to a “thriving business”.

Solutions:

  • Developed a comprehensive business strategy;
  • Defined a new organisational structure, including roles, responsibilities and delegated authorities;
  • A new General Manager position defined and recruited;
  • Identified , mitigated and monitored risks;
  • Implemented an executive coaching programme with the Owner;
  • Drafted contracts and important business documents; and
  • Developed a new website and business advertising, including case studies

Outcomes:

  • Significant business growth in sales, profit and cash;
  • Owner became clear as to his and others’ roles and responsibilities;
  • Comprehensive business and marketing plans developed, approved and implemented; and
  • EPRAKT introduced Owner to expanded market network

Client: Not for profit helping refugee youth through sport

Project Objective: Develop sustainable strategic business plan

Project Summary: Facilitate workshop with charity board to review & develop vision, strategy, objectives and action plan. Recommend best practice strategy structure.

The Challenges:

  • Previous plans had been poorly implemented
  • Organisation had grown strongly in 3 years since start up
  • COVID-19 had increased risks
  • Organisation is run by volunteers with limited time availability
  • Significant amount of funding is non-recurrent
  • Growth in business is directly related to no of volunteers & donations

Solutions:

  • Review existing plans
  • Facilitate 4 hour workshop with Board Members
  • Utilise One Page Business Plan Tool

Outcomes:

  • Organisations vision and mission were refined
  • Defined organisation objectives
  • Strategies were developed
  • Clear SMART action plans were developed and allocated
  • Diverse Board became aligned around common organisational direction
  • Commitment of Board members to complete required high priority actions was reinforced
  • Board members updated One Page Business Plan on a monthly basis

 

Client: Australian Surveyor & Monitoring Service Provider

Project Objective: Build & execute a business strategy to best capitalise on a dynamic market and help develop a sales process

Project Summary:

  • EPRAKT’s scope of work was to develop an actionable strategy and business plan across all important areas of the business allowing Directors to focus on true value-adding areas
  • Development & implementation of a defined sales process
  • Review existing strategic plans & financials
  • Develop implementation plan & track progress
  • Implement leadership coaching

The Challenges:

  • Core business is being disrupted & commoditised
  • Limited success winning new clients
  • Significant success inventing new services & products but long term struggle to successfully commercialise
  • Business plan was 5+ years old
  • Low availability of skilled labour leading to retention of under-performing staff
  • Key clients in market downturn period
  • Informal sales processes

Solutions:

  • Developed a comprehensive business strategy
  • Launched new company vision, mission & values to all staff
  • Developed & launched behavioural team charter
  • Performed desktop market trend analysis, scenario planned profitable growth options & potential channels to market
  • Complete & maintain one page business plan
  • Developed & launched simple sales process, tools & performance management
  • Created an actionable sales & marketing plan
  • Provided leadership coaching especially regarding people management
  • Identified & mitigated business risks
  • Provided expert assistance in implementing the action plans

Outcomes:

  • Clear business plan achieved leading to Director’s increased focus on high potential growth areas
  • Staff engagement & retention increased with two under-performing managers being successfully & respectfully managed out of business
  • Successful development of exciting new innovative product & service
  • EPRAKT introduced new manufacturers, suppliers and potential new clients
  • Mindset changed from a “city based” potential for the new innovative product and service to transformational “global” potential

Client: Oil and Gas Industry

Project Objective: Build & Execute Business Strategy to Best Capitalise on Dynamic Market & step change sales performance

Project Summary:

  • EPRAKT’s scope of work was to develop a business strategy & prioritised business action plan
  • Development & implementation of a defined professional sales process
  • Leadership coaching

The Challenges:

  • New inexperienced senior management team
  • Change of ownership to overseas private equity company
  • Recent market share decline due to loss of key accounts and failure to gain small clients
  • Informal sales processes and responsibilities
  • Lack of performance management

Solutions:

  • Developed a comprehensive business strategy
  • Launched new company vision, mission & values to all staff
  • Developed & launched behavioural team charter
  • Performed desktop market analysis including calculation of market share trend
  • Completed & maintained one page business plan
  • Developed & launched simple sales process, tools & performance management
  • Provided leadership coaching and management best practice skills training
  • Identified & mitigated business risks
  • Provided expert assistance in implementing the action plans
  • Facilitated monthly senior management team meetings and sales team meetings

Outcomes:

  • Strong and detailed strategic business plan completed
  • International owner gave extremely positive feedback to md regarding strategic business plan
  • Market share increased by 12% within 18 months
  • Governance processes and management rhythms implemented
  • Sales plan implemented to win new clients, retain existing clients and grow margins
  • Increased accountability achieved through clear staff goals, performance reporting and regular meetings

Get in Touch!

We would love the opportunity to talk with you about maximising your business potential. Get in touch and see how we can help you achieve your overall business objectives, plus more.